Hibernia Cold Systems — (904) 201-3304 # Customer Reviews · Hibernia Every customer review we publish, printed in full: the symptom as reported, what was measured, what was changed and how the call ended. Rated 4.3 out of 5. Source: https://subzerorepairflemingisland.com/reviews/ --- - [Home](https://subzerorepairflemingisland.com/) - Reviews Customer feedback # What customers said afterwards Rated 4.3 out of 5 across 38 customer reviews, every one of which is printed on this page. Each is a single visit to a single cabinet on this side of the river. [Call (904) 201-3304](tel:+19042013304) ![A freezer drawer standing open on a kitchen floor, wire basket set down beside it mid-job.](https://subzerorepairflemingisland.com/img/hs-drawer-freezer-06.webp) A job in the middle of happening. The notes below are what customers made of theirs. - Average 4.3 Out of 5, across the pool below. - Reviews published 38 All of them, printed in full. - Work covered All seven Every service page has its own. - Shores covered All six Clay County throughout. How to read these ## The average is the arithmetic mean of the entries beneath it The figure above is not a claim. It is the mean of the 38 entries printed further down this page, worked to one decimal place. Remove one and the figure would move, so none is removed: the lukewarm ones and the outright critical ones are here alongside the rest. A shop that has never had a part arrive late, or never sent a second visit out, is a shop nobody has ever called. Each entry describes one fault on one cabinet — what the owner noticed, what was measured, what was changed and how the call ended. That is deliberate. Reading how somebody else's warm compartment turned out is more use than a paragraph of praise, and it is the only kind of feedback worth the space. Names appear as a first name and a last initial. No entry quotes a figure. What a visit costs is set out on the [pricing page](https://subzerorepairflemingisland.com/pricing/), where it can be checked against the invoice, and what is covered afterwards is on the [warranty page](https://subzerorepairflemingisland.com/warranty/). If an entry below sounds like your own cabinet, the page for that [work](https://subzerorepairflemingisland.com/service/) explains how the fault is narrowed down. - 5 out of 5 — 17 of 38 reviews, about 45 percent of the pool. - 4 out of 5 — 15 of 38 reviews, about 39 percent of the pool. - 3 out of 5 — 6 of 38 reviews, about 16 percent of the pool. Sub-Zero builds refrigeration and nothing else, so nothing on this page describes any other kind of appliance. Hibernia Cold Systems is independent, and no entry below says otherwise. The full pool ## Every review we publish, all 38 of them ★★★★★ The wine cabinet had drifted several degrees and the top shelves were the worst of it. He cleaned a badly loaded condenser and then rechecked with a probe rather than trusting the front display. Octavian F.2026-07-28 ★★★★★ The panel front had stopped sitting flush and the column was working harder for it. He reset the hinge shims, adjusted the closer and the seal now pulls in evenly along its whole length. Serena F.2026-07-22 ★★★★★ Cubes were coming out cloudy and only half filled. He checked the water pressure at the valve before blaming the machine, found it barely opening, and put a new one in on the spot. Cordelia T.2026-07-15 ★★★★★ After the last outage the cabinet came back up and then would not settle. Rather than sell me a control he checked the start components and found a condenser fan motor with a dragging shaft. Isaac T.2026-07-06 ★★★★☆ The seal kept freezing to the frame in winter. He found the perimeter heater circuit open, repaired the connection at the hinge harness and it has not stuck since the visit. Ambrose W.2026-07-01 ★★★★☆ Unit was icing at the back while the front stayed wet. The drain had been crimped when the cabinet was pushed into its opening. He rerouted the line and packed the gap so it cannot recur. Wilhelmina C.2026-06-30 ★★★★★ The unit was running non stop and never quite reaching its setting. He weighed in the charge properly after the repair instead of guessing on gauge pressure, which the last firm did not bother with. Alaric M.2026-06-27 ★★★★★ The upper compartment had been sitting near fifty for a week while the freezer stayed hard. He found the fresh food evaporator fan stalled on a worn bearing and carried the right one on the van. Renata M.2026-06-18 ★★★★☆ Machine ran but produced almost nothing. He checked the compartment temperature first, found it several degrees above the point where production becomes unreliable, and fixed that instead. Lysander K.2026-06-11 ★★★★★ The freezer column was reading correctly on the display while the contents were plainly soft. He put a probe inside, showed me the gap between the two figures, and replaced the sensor that was lying. Odette R.2026-06-04 ★★★★★ The ice smelled of whatever was in the cabinet. He explained how long a filter should really last, changed it, and told us to throw out the first few batches rather than sell us anything else. Foster D.2026-05-26 ★★★★☆ Frost was creeping across the rear wall of the fresh food side and nothing else looked wrong. It was the defrost termination sensor reading high, which he showed me on the meter before replacing it. Sabine K.2026-05-20 ★★★★★ The undercounter unit in the island had been running without stopping and the surrounding cabinetry was warm. The front vent path was packed with dust and pet hair, and he cleared the whole route. Casimir N.2026-05-14 ★★★★★ Both sides had gone warm together, which he explained is unusual on a cabinet with two systems. He gauged it, found the loss, and talked us through what a sealed repair means before we agreed to it. Juliet A.2026-05-08 ★★★★☆ The lower zone would not hold while the upper one was perfect. He found the second fan had failed, so that zone was living on whatever air drifted down, and both read true after the part arrived. Leander M.2026-04-30 ★★★★★ The seal along the hinge side had gone hard and the frame was sweating in the humidity. New gasket, closer adjusted, and the condensation that had been marking the cabinetry has stopped. Meredith Q.2026-04-24 ★★★★★ An older cabinet that two other shops had told us to scrap. He read the serial plate, sourced the correct evaporator for that run, and it has held its temperature through the whole summer since. Desmond L.2026-04-11 ★★★★☆ He told us plainly that on a cabinet this old the sealed work was worth doing only because the rest of it was sound, and that he would have said otherwise if the liner had been cracked. Nerissa J.2026-04-03 ★★★★☆ Column was frosting only along the bottom two baskets. He found the fan running slow rather than not at all, which explained why the top half looked normal, and fitted a new motor. Everett C.2026-03-28 ★★★★☆ Meltwater kept appearing at the base of the unit. He traced it to a drain line blocked where it leaves the liner, flushed it and refitted the clip that keeps the heat loop against the tube. Marguerite D.2026-03-14 ★★★★★ Door alarm sounded most evenings with the door properly shut. The magnet strip had rolled at one corner, which he showed me by sliding paper along the seal until it pulled free. Rosamund P.2026-03-06 ★★★☆☆ Cubes were fusing into one lump in the bin within a day. He found the valve seat weeping just enough to keep the tray wet between cycles and replaced it rather than the whole machine. Clementine O.2026-02-27 ★★★★★ Compressor was trying to start and dropping out on the overload. He measured the winding resistance in front of me, and when the reading came back open he did not pretend a relay would fix it. Rufus G.2026-02-19 ★★★★☆ The glass front fogged every humid afternoon and pooled on the lowest rack. A seal that had hardened at one corner was the whole of it, plus a catch that needed setting so the door draws in. Bridget V.2026-02-09 ★★★★★ Condenser was solid with dust from a remodel. He cleaned it, rechecked the current the fan was drawing, and was honest that with the cabinet boxed in this tightly it will need doing again before long. Vance P.2026-02-01 ★★★★☆ Water was collecting under the unit and had started to lift the floor edge. The condensate pan had split and the drain had been rerouted badly by somebody before us. Both put right in one call. Philippa L.2026-01-23 ★★★★★ One column ran constantly and the other was fine, which had me convinced it was refrigerant. He checked airflow first, found the return path blocked by a fallen shelf liner, and charged me for the visit only. Hollis N.2026-01-16 ★★★★★ Production had stopped entirely. The fill tube had frozen solid, and rather than just clear it he went looking for why, which turned out to be a seal letting damp air past at the top corner. Wilbur E.2026-01-09 ★★★★☆ A slow restriction rather than a leak, which took two visits to prove because the cabinet would recover for a day at a time. He kept notes between visits and showed me what changed. Perpetua V.2025-12-30 ★★★☆☆ The gasket was replaced correctly and the door pulls in as it should. He did leave a smear of sealant on the panel that I had to clean off afterwards, which is why this is not full marks. Elowen S.2025-12-18 ★★★★☆ Cabinet was pulling down far too slowly after every door opening. He measured both compartments against their setpoints first, then found the air damper jammed on a broken pivot and swapped the assembly. Colton B.2025-12-09 ★★★★☆ Our refrigerator column had ice forming behind the rear panel every few weeks. He melted it down, found the defrost heater open at one end, and checked the drain would clear before he packed up. Barnaby W.2025-11-22 ★★★★☆ The harvest arm was sticking part way through its cycle and the bin never filled. He replaced the module, cleaned the mould thoroughly and set the arm so it clears the stack properly. Anwen H.2025-11-05 ★★★★☆ The custom panel had dropped enough that the door caught on closing. He shimmed the hinge, reset the cam and levelled the panel so the reveal matches the cabinetry either side of it again. Gideon R.2025-10-19 ★★★☆☆ The repair itself was sound and the unit has behaved since. Getting there was slower than I would have liked, with a part on back order and no update until I rang and asked where things stood. Loretta H.2025-10-02 ★★★☆☆ The drinks unit on our porch kept cutting out. He was straight that the cabinet is not built for the temperature it sits in out there, repaired the fan anyway, and told us what to expect. Thaddeus B.2025-09-24 ★★★☆☆ Alarm on the freezer column kept waking the house. The stored codes lined up with the storms we had that fortnight, and he checked the board for damage before touching a single part. Tabitha S.2025-09-11 ★★★☆☆ Work was done properly and the cabinet holds. My reservation is the scheduling: the second appointment moved twice, and both times I found out only because I called to confirm it myself. Ignatius B.2025-08-26